2020 Wholesale Terms & Conditions
Please read carefully the ViaCheff Confectionary Food Products and Supplies, LLC (herewith referred to as ViaCheff) wholesale Terms and Conditions detailed on this page.
Every wholesale client must agree and abide by these terms and conditions to continue to purchase at wholesale pricing on ViaCheff.com.
Failure to comply will result in immediate termination of wholesale privileges.
All businesses that are interested in wholesale must fill out the wholesale application form and agree to these terms and conditions.
All applications will be reviewed by our team and you will be notified if your account is approved.
We reserve the right to deny wholesale accounts or to request further information before approving a new application.
Currently, only the Hobbycor Manual Airbrush is available for wholesale purchase.
Chocolate and other products will be added in the future but we do not have a set date at this time.
Clients will be informed by email of any changes in the wholesale product list.
You are responsible for paying all applicable sales tax associated with product purchases unless you have provided ViaCheff with an appropriate sales tax exemption certificate.
Orders and Payments
Orders must be placed directly on the ViaCheff.com website and payment must be made by Credit Card or Paypal on the checkout page.
Wholesale discount pricing will be displayed on the product page when you log into our store using a wholesale approved account.
The minimum wholesale order for the Hobbycor Manual Airbrush is 50 units.
For other products (when available), the minimum order is $ 200.00.
Discounts and Promotions
While you may be able to view them on the store, all store discount codes and promotional prices are not applicable to wholesale purchases.
The cost of shipping is included in the price of purchase. Orders are shipped by USPS or UPS.
Shipping International Orders
We do not ship international orders at this time.
Wholesale orders require 2 to 5 days from the date the order is placed for the items to be prepared for shipping. This does not include delivery times or delays. Larger orders may require more time.
Damage and Defects
Please inspect all shipments immediately upon arrival.
If the shipment arrives damaged or defective, contact us and send a photo to ViaCheff at email@example.com within 5 days of arrival. Any damaged goods will be replaced with new ones.
Complaints will not be accepted after 5 days of the shipment's arrival at the customer's address.
Heat or cold temperatures
Some of our products, such as chocolates, are sensitive to temperature changes.
Unfortunately, we cannot guarantee that these products will not be affected by extreme temperatures.
If it is too hot or too cold in your area, we recommend that you request shipping on trucks with temperature control.
We will charge an extra amount for this and send you a quote before we send your order.
The Hobbycor Manual Airbrush is lubricated with vegetable oil and, eventually, this oil may leak at extreme temperatures. Note that this does not change the conditions of use and functionality of the product.
Transportation in refrigerated trucks can be requested by the wholesale customer and will be charged separately. A shipping quote will be sent previously for approval.
IMPORTANT: IF YOU DO NOT REQUEST SHIPPING IN A TRUCK WITH TEMPERATURE CONTROL, YOUR ORDER WILL BE SHIPPED IN A REGULAR TRUCK AND WE ARE NOT RESPONSIBLE FOR ANY MELTING OR DAMAGE CAUSED BY EXTREME TEMPERATURES.
Restrictions for Sale Channels
Wholesale clients can sell products purchased from ViaCheff in any physical or online store that you own or social media accounts that you manage.
Wholesale clients are NOT permitted to sell products purchased from ViaCheff on Amazon, Walmart Marketplace, Ebay or similar marketplaces. The only exception at this time is the website Etsy.com.
Please note that if this condition is violated or breached, ViaCheff will cancel your wholesale account and terminate any business relationship.
Trademarks and exclusive resale in the United States and Puerto Rico.
Some products are imported by ViaCheff under registered trademarks and protected by federal regulations.
ViaCheff is the exclusive distributor for Brazilian retailer brands Mavalerio and Guarany, maker of the Hobbycor manual airbrush, in the USA and Puerto Rico. We reserve the right to notify wholesale customers about these trademarks and to take legal measures to protect our company.
Photos and Videos
In agreeing to these Terms and Conditions, wholesale clients have the right to utilize our website and social media images in marketing campaigns for the sale of products purchased through Viacheff.
Wholesalers also have access to the educational resources available via the website and social media to educate their customers on our products and their specific uses.
IMPORTANT: NO IMAGE OR VIDEO FROM VIACHEFF'S WEBSITE OR SOCIAL MEDIA ACCOUNTS CAN BE MODIFIED WITHOUT PRIOR WRITTEN CONSENT FROM VIACHEFF.
All products or goods purchased from ViaCheff shall only be sold at the manufacturer’s suggested retail price (MSRP) or greater.
In the event that a wholesale client chooses to place the products for sale at a discount, the wholesale client shall not discount the products at more than 20% below MSRP and the sale must not exceed 10 consecutive days at any given time.
Products sold below MSRP must not exceed 20% (or equal to 73 days) of the fiscal year. In the event that the wholesale client does not comply, we reserve the right to suspend or cancel your wholesale account.